National Director of Clinical Services

US-MI-Rochester Hills
Job ID
2017-1667
# of Openings
1
Category
Clinical Management

Overview

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National Director of Clinical and Financial Services is responsible for the start-up and management of fiscal and operational activities of assigned locations, with a strong emphasis on reliable delivery and coordination of client care, growth, expansion, and development of senior living services. We offer workable schedules, competitive pay, excellent benefits.

As the National Director of Clinical and Financial Services, you will assist the VP of Operations with long range planning for the fiscal viability of assigned locations. In addition, you will plan and develop community outreach strategies as well as establish mechanisms for measuring quality care and organizational performance.

The National Director of Clinical and Financial Services coordinates and oversees all direct patient care services provided by clinical personnel in the patients' home environment. He/She is responsible for ensuring that patient care is coordinated and managed appropriately in a cost effective and financially responsible manner. He/She will also be  responsible for ensuring that care and services are delivered appropriately as well as the supervision of clinical personnel.

 

 

 

Responsibilities

 

  • Additional responsibilities include:

    • Analyzing and interpreting financial metrics and key performance indicators to identify changes which could impact staffing levels, quality of care, revenues, or expenses
    • Identifying new markets/potential expansion areas for growth and development of private duty services and driving the expansion of the business in other geographical locations
    • Ensuring overall agency preparation for licensure and other audits and surveys as they pertain to administrative functions
    • Ensuring proper maintenance of clinical records in compliance with local, state and federal laws
    • Assisting Clinical Managers in determining eligibility of referred patients, including medical necessity, staff availability, and payer source considerations
    • Recruiting, employing, and retaining qualified personnel to maintain appropriate staffing levels
    • Mentoring and evaluating performance of Branch staff; providing coaching/mentoring and training for Branch staff to develop their skills in managing the performance of direct care staff
    • Ensuring personnel development, including orientation, in-service education, and continuing education
    • Investigating all employee and customer complaints/concerns; providing appropriate feedback to the VP of Operations with corrective action plan as needed
    • Following all privacy policies and maintaining the confidentiality of protected healthcare information (PHI)

    In this multi-faceted management role, you will use your home health care knowledge, marketing and PR skill, and leadership abilities as you successfully manage operations. It’s the perfect opportunity to take your home health care management career to the next level! 3+ years of experience in health care operations management, preferably in multi-site home care operations

     

Qualifications

                   Registered Nurse with Baccalaureate or higher degree

  • More than one (5) year supervisory/management experience in home care

  • Three (3) to Five (5) years experience in home health, hospice or related service within the last 5 years

  • Financial management experience
  • Start-up experience, strongly preferred
  • Demonstrated ability to analyze and interpret financial metrics and key performance indicators (KPIs)
  • Demonstrated ability to supervise and direct professional, administrative, and direct care staff
  • Ability to travel on a regular/frequent basis

 

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