• IT Assistant

    Job Locations US-MI-Rochester Hills
    Job ID
    # of Openings
  • Overview

    Duties may include, but are not limited to, configuring hardware and software, setting up printers or routers, repairing equipment, and providing daily support for computer network users and IT Manager.


    • Troubleshoot employee’s software/hardware issues
    • Software upgrades and installation
    • Troubleshoot hardware & network issues
    • PC Imaging and configuration
    • Troubleshoot and set up peripherals (printers, phones, etc.)
    • Helping end users understand software
    • Call vendors for warranty and troubleshooting issues


    • 1-2 years in desktop support position 
    • Knowledge of Windows 7 and Windows 10 support needs
    • Knowledge of Windows Active Directory Domain Structures
    • VoIP phone knowledge a +
    • Google Business Apps/Gmail knowledge is a plus
    • Mechanical aptitude is a plus
    • Clear communication skills
    • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
    • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
    • Neat appearance
    • Positive attitude

    EDUCATION: High School Diploma or equivalent


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